Integrated MES and CRM: Elevating Custom 3D Printing Operations
Disconnected tools slow down your business. When your CRM and MES are siloed, teams struggle to stay aligned, customers wait longer for updates, and errors slip through the cracks. Fabrex solves this with a fully integrated MES + CRM solution designed for modern 3D printing businesses.
The Value of an Integrated Platform
Fabrex connects your front office with your factory floor. Sales, customer support, and production teams work from a unified source of truth:
Unified view of operations and customers
See each customer’s order history, preferences, and job status in one place.
Faster quote-to-production response
Accept jobs faster with instant quoting and immediate job creation.
Real-time collaboration
Sales and operations stay synced with live order updates, reducing bottlenecks and misunderstandings.
Core Capabilities of Fabrex's Integrated Solution
- Seamless data flow: From the moment a customer reaches out to final delivery, Fabrex tracks everything in one connected system.
- Built-in quoting and order tracking: Generate quotes from the CRM, track progress in MES, and keep customers updated automatically.
- Customer insights tied to production: Identify trends and adjust service offerings based on real performance metrics.
- Synchronized communication: Notes, emails, and file exchanges stay visible across teams.
Impact on Custom 3D Printing Businesses
Increase order accuracy
by reducing re-entry of data and manual errors.
Shorten turnaround time
with faster approvals and real-time production visibility.
Align your teams
with clearer workflows and shared goals.
Personalize service
by understanding each client’s needs and past projects.
Example Scenario: From Quote to Fulfillment
A client submits a new job request. Sales quickly configures and sends a quote using pre-set rules and client history. Once approved, the order is created in MES instantly, where production managers track progress. Updates are shared back to the CRM so the sales team can proactively communicate. Everything is smooth, timely, and traceable.
Why Fabrex is Different
Designed for additive workflows
No retrofitting or generic tools—Fabrex was built specifically for 3D printing and rapid prototyping environments.
Flexible for your business
Whether you're a small service shop or a multi-line print farm, Fabrex adapts to your scale and process.
Simple onboarding
Intuitive UX and guided onboarding reduce the barrier to adoption.
Get Started with Fabrex
Ready to unify your operations and improve customer service? Start your free trial or book a guided demo today and experience the Fabrex difference.